New Client Services

Get started with our comprehensive intake process and learn about eligibility guidelines for all our programs.

Welcome

Your Journey to Independence Starts Here

Welcome to Lighthouse for the Blind & Low Vision! We’re here to help you or your loved one access the services and support needed to live independently and achieve your goals. Our comprehensive intake process ensures we understand your unique needs and connect you with the right programs.

From initial contact to ongoing support, our client services coordinator will guide you through every step of the process, making your transition to our services smooth and comfortable.

Intake Process

Our streamlined intake process is designed to get you connected with the right services quickly and efficiently.

Initial Contact

Start your journey with a simple phone call or online inquiry.

Call our main office
Complete online contact form
Email inquiry
Referral from medical professional
In-Person consultation (by appointment)

Initial Assessment

Comprehensive evaluation to determine your needs and eligibility.

Vision assessment and documentation
Functional needs evaluation
Program eligibility review
Service area verification
Initial goal setting

Service Planning

Develop a personalized service plan tailored to your goals.

Program recommendations
Service coordination
Schedule development
Resource connections
Family involvement planning

Service Initiation

Begin your personalized training and support services.

Program enrollment
Orientation and introduction
Initial training sessions
Progress monitoring setup
Ongoing support coordination

Progress Monitoring

Regular assessment and adjustment of your service plan.

Progress evaluations
Goal achievement tracking
Service plan adjustments
Additional needs identification
Transition planning

Ongoing Support

Continued support and resources throughout your journey.

Regular follow-up contact
Additional service coordination
Resource and referral support
Community connection assistance
Long-term success planning

Eligibility Guidelines

Learn More

Who Qualifies for Our Services?

Our services are available to individuals who meet the following criteria:

Primary Eligibility Requirements:

Visual Impairment: Have an uncorrectable visual impairment that significantly affects daily activities
Residency: Be a resident of Hillsborough, Polk, or Hardee counties in Florida
Impact on Function: Experience interference with employment, education, or daily living tasks due to vision loss
Motivation: Demonstrate willingness to participate in rehabilitation services

Age-Specific Requirements:

Early Intervention: Children ages 0-5 with visual impairments
Children’s Program: Children ages 5-13 with visual impairments (Learn More)
Transition for Teens: Teens ages 14-21 preparing for adulthood
Adult Services: Adults 18+ seeking employment or independent living skills

Documentation Required:

Recent eye examination report (within 6 months)
Proof of residency in service area
Medical documentation of visual impairment
Referral from medical professional (recommended)

What to Expect

Quick Response

We respond to all inquiries within 24-48 hours to get you started quickly.

Personalized Care

Every client receives individualized attention and a customized service plan.

Confidential

All information is kept confidential and secure throughout the process.

Contact Information

Get Started Today

Ready to begin your journey with Lighthouse for the Blind & Low Vision? Contact our client services coordinator to get started:

Client Services Coordinator:

Phone: (813) 251-2407
Email: info@lighthouseblv.org
Hours: Monday-Friday, 7:30 AM – 4:00 PM

Service Locations:

Tampa Office: Serving Hillsborough County
Winter Haven Office: Serving Polk and Hardee Counties

What to Have Ready:

Basic contact information
Brief description of your vision impairment
Current challenges or goals
Preferred contact method and time

Note: We accept referrals from medical professionals, but self-referrals are also welcome. Don’t hesitate to reach out if you have questions about eligibility or services.

Ready to Start Your Journey? Contact Us Today.

Take the first step toward greater independence and achievement. Our team is here to support you every step of the way.

Start Your Journey

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